How many days in "a couple of days"?

When Ian Mosher from Homes by Avi met with me on June 9th, he told my wife and I he would get back to us in a couple of days.

I don't know about you, but to me a "couple of days" means 2 or 3 days. I asked around the office and most people thought the same as me, although, one did say 3 or 4 days.

Its now 10 full business days, which to me is more like a "couple of weeks" and I have not heard back. Just in case he forgot I have left Mr. Mosher two messages. I also asked him to give me a call as soon as he could - complete with office and home phone numbers. I also checked with the receptionist, to make sure a vacation or family emergency did no impair his ability to call back, but he is not on holidays or out of the office.

I guess that means he is too busy to deal with trivial issues like Building Code Violations, or worse, he is call-screening me...